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Mitigating AI Bias In Healthcare.

There is an opportunity to leverage AI to transform healthcare—if we build it with everyone in mind. We need a person-centred/community-centred approach to co-develop models. Otherwise, AI can become harmful. It may overlook those who often fall through the cracks because of systemic barriers. These include underrepresented groups in medicine and racialized communities.

  • Listening to the needs of individuals and communities being served: Bring patients, clinicians, community leaders, and data experts together. They can map out unmet needs and co-create solutions.
  • Designing Together: Co-designing prototypes and testing and iterating these with them: Ask: “Does everyone understand why this recommendation came up? Does it feel fair?” “Who are we missing?” Who should be included?”
  • Building Feedback Mechanisms: Embed feedback mechanisms and iterative testing that allows you to compare AI performance across groups. Modify, test, and iterate.
  • Adaptation and implementation: Create processes that enable you to adapt feedback to your models. Implement and obtain real-time feedback on an ongoing basis. Ensure the models are updated as the needs of the communities change.

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